One of the better things that you can do for your company is to market yourselves online properly. I know it sounds rehashed to always be talking about it, but there’s very good reasons why you should be looking online for your growth.
Benefit #1 – Cost
The barrier of entry to get involved with online marketing can vary greatly depending on your business model of course, but there is always a few niches that can be explored. Typically the due diligence while working with a new client exposes the terms that they would like to be visible for and more often than not their visitors are searching for something different all together. The differences can be as seemingly insignificant as adding a letter to a term or as radical as completely changing your course in marketing which can all impact the cost of your online campaign.
The point of the first benefit, however steep the cost may be ties the next few points together in a neat little bow.
Benefit #2 – ROI
The return on investment where online marketing and branding is concerned is second to none. When you’re bringing hundreds if not thousands of visitors to your site on a weekly and sometimes even daily basis you may end up experiencing something you were unprepared for – not being able to meet the demand suddenly imposed upon you and your business.
Benefit #3 – Qualified Audience
Quality and properly executed organic marketing campaigns bring something special to your business that print, radio and television advertising can’t claim – the audience that has found your website was actively looking for you. Old advertising and media methods are great if you’re just after pure saturation in the marketplace, but how much of your advertising dollars in those avenues are being lost due to being irrelevant to the viewer/listener/reader? Having an already qualified visitor ending up on your website is half way to having your desired conversion on your site whether it’s a sign up, a sale or a contact form filled out.
Due to the way that the search engines deliver their information to users there has been a standing debate about who is actually responsible for those results. Some say it’s the search engines themselves that control the results pages and the response from Google and Bing for example is that they don’t control the results, they merely display them.
Last month the EU put forth a rule that everyone has the right to be forgotten, a method which users can submit to have urls removed from the results pages that they feel are unacceptable. It opened the doorway to the SERPs being hand curated by it’s users and the end goal being the removal of defamatory information from specific searches. It’s not something that you can just request willy nilly, you need to be either the person who is directly affected by the term, or be the authorized representative of said person.
The form requires submission of a photo ID of the individual the request is for. So even if a third-party is doing the submission for someone else, they need that person’s photo ID as a way to prove they have some type of approval by them. This implementation is only available currently in the EU however, and as of just a couple of days it was unknown if the trend would follow over to the US side of Google. As it turns out, the right to be forgotten form will remain an EU only feature of search, and it doesn’t completely remove web addresses from the index it merely removes them from the EU results pages.
But as the saying is for every door that closes another one opens, it seems that Bing as they were affected by the decision as well, has decided to try and work the system in across the board. At last count Google was taking in around 10,000 requests per day from the form process, so it’s clearly going to take some time for the SERPs to reflect all of the proposed and accepted changes, there hasn’t been any mention how Bing is faring in the requests department.
Just a short time ago one of the largest sites on the entire web was hit with what looked like a manual penalty from Google. This week it sounds like they’re firing back with a little tongue in cheek report stating “there is no measurable benefit” to paid ads – aka Adwords.
It’s an interesting read as eBay is one of the largest ecommerce sites on the web and they would definitely have the budget and manpower to really determine how much paying for a service like Adwords really benefits them. For a quick review of just what Adwords are to search, they’re the paid advertisements that appear on the top, bottom or to the side of the search results page. They’re like the chocolate bar isle in the grocery store as when you click them you’re brought to exactly where you would expect to. Search for ‘buy cars winnipeg’ for example and you’ll see ads from companies like Ford and Hyundai at the top or side of the page, having paid to appear for that term. eBay contends that using paid advertising is ineffective and that in the majority of the cases they researched the leads generated were people already loyal customers of the company whose ad they clicked.
They did however admit that when using generic terms like a brand name search there may still be a benefit attached to spending on those ads.
Unlike branded search, where a firm’s website is usually in the top organic search slot, organic placement for non-branded terms vary widely
As a search marketer however there is a handful additional uses that Adwords can be used for. We can use paid ads as a test bed of sorts, just to gauge the interest of a set of terms in a specific location for example, over a very specific length of time; instead of investing man hours and effort optimizing for a set of terms that have no traction. Paying for a campaign also allows us to receive important keyword data, doubly important now that Google encrypts all of their searches coming through the results pages, this keyword data can allow us to adjust content based on interest quickly, and accurately.
For eBay to come out and say that paying for advertising isn’t worth the cost is a little short sighted, perhaps they’re just feeling a tad left out after being on the wrong side of the search engines wrath this past week.
A recent update to Panda has rolled out over the last little while and while everyone likes to cry foul that the search engines play favorites, but as the signals from the last few days become clearer it looks like one of the giants on the web has been targeted with a penalty or two.
This recent update to the Panda portion of the search algorithm has been a true update, not just a typical refresh of the data that happens on a monthly basis. The short version of what they’ve done is that Panda can now interpret different languages easier than they could before, laying the ground work for future updates and additions if needed. So how did this affect a site as large and influential as eBay you might ask? Well it actually has more to do with the people behind the scenes at Google rather than just the algorithm itself.
While it looks like eBay was perhaps affected by the algorithm update a tad, it looks more and more like it has had a manual penalty levied against it for some of it’s urls on the site. Doing a thorough dig through of the urls that were penalized on the eBay site it seems targeted at urls that have “bhp” in them – which is why it looks like a manual penalty instead of terms being caught up in an update.
So what is there to take away from this example? That no matter how big you are you can still be caught running on the wrong side of the search engines and their algorithms. As with previous large companies being caught up though, like BMW and Teleflora for example, I wouldn’t expect eBay to be on the wrong side of the SERPs for long.
We find here that we field a lot of inquiring phone calls from business owners looking for help with their online marketing. That’s find and great, but one of the questions that I often receive the longest pause when gathering information is when I ask what their goal is – are you going after a local market or a national market?
Recently a survey found that four out of five smartphone users conduct mobile searches to find nearby businesses offering the products and services they want. I’m sure that you’ve found that you do it yourself in this particular scenario – you’re out shopping and you find the item you’re after and you whip out your phone and start searching and comparing reviews and prices. An old school sales average tells the story that for every 10 pitches you’ll likely garner a sale, it’s one of those rules that are just known. If your site is built correctly though and you’re active with your mobile and local presence that average can jump to one in five instead of one in 10. Just let that sink in for a moment, and then contact your providers and make sure that you’ve been setup with local and mobile optimization in mind. Have your product lists, prices, phone numbers and physical addresses are some of the most important elements to include on your website, and absolutely required when targeting local customer groups.
An inconvenient truth is that most businesses are missing local opportunities because it is seen as more work than it is worth. Setting aside the improved positions in the results pages, making sure to give your site and products the extra TLC to be viewed and found on mobile will begin improving your conversions and fatten your bottom line.
When you’ve finally gotten your website online there are a million steps that you need to take in order to be ranked at the top of your niche market on the results pages. Instead of trying to explain each point, we’ll take a different tack this time around, how about a list of things of what not to do on your website.
If you’re not managing your site yourself, hopefully the person or agency you have contracted is on the ball and has a clue about how not to run afoul of the rules. If your site gets hit by a spam penalty, whether by the algorithm automatically or if you’ve been flagged manually, it isn’t the end of the world it can be fixed. But let’s get started so you can have a cheat sheet for yourself to check on your agencies efforts where your website is concerned. A note just before we get into things, these are not hard and fast rules, the internet isn’t even remotely a black and white entity, so take everything you read below with a grain of salt.
Misspelling words is an every day thing, everyone does it billions of times per day. But one way that you can run on the wrong side of the web spam team is if you happen to register a domain name with a misspelled version of a highly notable brand name in your niche with the idea to try and generate traffic off of the misspelled term. This is a good example of the web not being black and white, anyone can register any domain name so long as it’s available – but that doesn’t mean that the search engines don’t have a say in where it’ll place it in the results pages.
Having a meta refresh in your homepage, effectively locking visitors into your website by messing with their browser control. It’s not uncommon that when you arrive at the wrong website you hit the back button or the backspace key to return to the page you were at. But using a method like a meta refresh in the header of your websites home page removes that option to a visitor to your site. The basic sequence of events with this type of refresh is when a visitor lands on your page, it refreshes itself a time or two so that when they press the back button, they don’t actually leave the site. Instead they’ve just refreshed the page again and they’re back where they don’t want to be. It’s a frustrating experience in general for users, and a no-no with the search engines.
Having your website encoded entirely in Flash, Java and even some versions of Ajax or Silverlight which require specific browser plugins to function correctly. While this isn’t a negative with the search engines specifically, using entirely visual only coding effectively hides your website from the search engines. Being that Google, Bing and other engines look for text on a website, the text on a Flash and even sometimes Java scripts isn’t readable by them so they assume it’s a blank page. They are getting better at digging the text out, but they’re not all the way there yet so keep that in mind when a designer approaches you with a flashy visual display that has no real text elements. Along the same line of thinking but this time where users are concerned, more and more people are accessing the web with tablets and phones. iPads and iPhones take up a sizable share of the mobile marketplace and they can not display any Flash and some Java, your site would literally be invisible and unusable to an iPad user if you had an entirely Flash built website.
When you think of search results you often think of the biggest names in the game, Google being the biggest of them all. Bing sometimes shows up of course and they’re upping their game lately which is a very good thing for the internet as a whole.
The latest improvement that Bing is working on is actively leveraging the power of other search providers as well. The preliminary shots of how this is playing out is turning out to be handy to find local results and help you make a decision quicker than having only a single list of results in front of you. As an example, you may be looking for an dinner option for the evening, and if you use Bing for your search now you have the option of seeing additional results from sites like Yelp. Having more options in your search results page may seem counter intuitive but for everyone involved it’s an improvement. This follows somewhat in suit with how Google has had to open up their results page in the EU anti-trust settlement.
As a user, more options to make a decision is always a good thing. Not only does it allow you to possibly read some reviews and see personal experiences from other patrons, but you may get a handful of different results as well with which to base your decision.
As a business owner, having your name out there for even more potential terms than you’ve originally targeted can help grow your customer base. Making sure you have positive reviews and experiences will help your reputation with the other sites like Yelp or OpenTable, and also helps to reinforce your position in the organic results as well while growing your local customer loyalty.
Change is a great thing to be happening with the search engines and hopefully the inclusion of the other forms of providers only increases the quality of results as a whole.
It’s been a busy week working on the web with all of the heart attacks going on across the web. In case you were living under a rock for the last 5 days I’ll go through a quick recap for you.
The issue that popped up this weekend affected a absolutely massive portion of the web, some reports saying as much as 65% of all websites had the potential to be affected. When you’re talking about billions of websites and trillions of pages, it’s a huge amount of the web. Just to be clear about the issue, the Heartbeat bug affected sites that were using a specific security certificate from OpenSSL – the community driven option to paying for a security certificate for your website.
Without going into too much technical jargon and being confusing, the best description I found regarding the bug was this description of events.
The top portion of the exchange is how a secure connection works, it’s a very simplified version of events between your computer and the webserver you’ve connected to. The Heartbleed version of events that comprises the bottom portion of the image is where the exploit got it’s name. The process is the same, but via what’s called an overflow error a malicious user can request a longer string of information back related to your security code, called an overflow error.
The issue was found, corrected and there are multiple steps you can take if you feel that your personal web security was in question. CNet has a running list of sites which have been patched against the Heartbleed bug and if you should potentially change your passwords on those services. Have a look through their list and follow the proposed directions to minimize any potential security issues you may have in the future.
image credit : vox.com
Just read a really nice post about how no three month course can teach you how to code, I think this also applies to my industry, Internet marketing. I see colleges mainly online, pumping this crap out weekly, Get an Internet marketing Diploma in 3 months and earn millions, get qualified today and reach your potential.
I agree that some education is better than none, but nothing gets you more qualified than hours, may be the first 10,000 trying different things gets you at the starting blocks, any ways read the story, it probably relates to quite a few industries and remember, there’s no real short cuts in life or work, you reap what you sew and experience counts, a lot.
Time for a little bit of free advice for you and your website, especially if you happen to be an affiliate or a licensed dealer for a larger company.
There are definitely some positive aspects when you work as a dealer or an affiliate for a larger business or brand. You gain the instant recognition and the branding power built by the advertising dollars that have already been spent. You also usually have access to their marketing teams and some of their infrastructure in order to help develop and grow a web presence for yourself. Oodles of content, images, videos and more marketing materials than you would likely know what to realistically do with. Usually the conversation with the branding team consists of them telling you that as you build your site and use their assets, consists of being advised to just go ahead and copy what they’ve written and if you have any issues just link people back to their website.
Please, if you’re an affiliate or a dealer for a brand don’t do this.
Having all of their promotional materials, text content and images is an amazing start to your website and being able to promote their product but the last thing you want to do is follow that type of marketing advice. Instead what you want to do is use their text content as a guide and recreate it in a way that benefits your business and it’s location instead of copying it word for word. The images are less of a concern, as you can’t really edit them without losing the quality that some branding companies put into their photos. When you copy and paste your dealers content you’re basically telling the search engines that you’re selling their product – see my content is the same and I have the affiliate links and everything! And the search engines will promptly drop you down the page for that branding term as well, for precisely those points. Regardless of who you are, how large your brand is or how much money you make, if you try and skimp on the rules of the search game then you’re going to lose. Just ask BMW, Teleflora or JC Penny, they all had their own problems of course, but they’re multi-billion dollar brands and the search engines had no qualms about doling out penalties when they were necessary. Remember that with your small business when you’re ready to bring your site online, take the time to rewrite the content to make it relevant for you and your business. Cheat at your own peril.