Tag Archives: ppc

Online Shopping Frenzy About To Start

growthWith Black Friday just a couple of weeks away and Cyber Monday kicking holiday shopping into high gear you need to ask yourself – is your business ready? Or how about this question – is my website poised to take a piece of the multi-billion dollar pie that is online holiday shopping?

If you haven’t taken the time to engage an SEO professional to help with any sagging SERP listings, then you’re somewhat out of luck for being able to be in place to make a piece of that money pot your own. That would be the short answer to the issue of having less than stellar search positions but not to fret, there are some short term methods you can use to hopefully snag some of that holiday frenzy spending.

A simple way to get your business name out there with some holiday enthusiasm would be to go down the AdWords road. Set yourself a budget, create a handful of eye catching ads and get set to sell. There are only two large downsides to using a pay per click campaign to boost your holiday sales, one is the cost that it will take. You’re not the only player in the game, so the PPC costs will go up this time of year. The other issue is that of your ad copy, your content of your website needs to be relevant to your ad campaign. If you’re trying to sell blue suede shoes, then you would be burning money if you wrote ads selling red velvet capes. Make sure your ad copy is relevant and correctly directed, and monitor your budget. You’ll have some fluctuations with the holiday rush just starting to pick up, but there’s nothing worse than being at a high point with sales only to lose visibility and traction due to lack of funds.

Another way you could use to generate visibility for your product and increase sales is to rely on social media. Use Twitter and Facebook to promote your business and products, announce sales and do give aways to generate a following. Once you have a few thousand followers on your channels, you add in your holiday specials, announcements and maybe even a coupon scheme to help your customers save money. The only real downside to using this method to generate traffic is it takes your time away from your business. The more quality time you can put into your social media accounts, the more qualified your customers will be.

Online Shopping Rush Is Coming

Are you ready for the Christmas holidays yet?

I know it may seem early to start talking about bringing traffic and visitors to your site when we’re more than 3 months out from Christmas yet, but if you want to get really technical, you’re almost late to the party. There is a timeline which use with any client, and depending on your current online situation that time frame can be adjustable. We normally tell a new client to stick with a primary campaign for at least 3 months just to start appearing consistently for the majority of their keyterms. The reality that we share and make readily known is in order to start making consistent conversions on your site it’s actually closer to 6 months. Does Christmas seem so far away with those time frames in mind?

growthWhile the internet has gotten much quicker and more efficient at sharing information, it still takes time for your name and branding to work its way through the web. There isn’t a straight pipe directly to the customers you’re after and only them through the organic listings, you’ll have to leverage a pay per click campaign to potentially accomplish those goals. The positive side of a PPC campaign is instant visibility with your ads and keyterms, with the downsides being that most people know they are ads, there is a monetary cost to each click, and you’re limited by your budget for those terms. If you have a very limited budget, and we’re only 3 months out from Christmas you don’t need to throw in the towel just yet.

You’re likely in business to get ahead for yourself, and sometimes with being a fledgling business you don’t have the thousands of dollars that it can potentially cost to go up against the big players in your marketplace. If you find yourself in that position, you need to adjust your sights and realize that a page one top 5 placement before the online shopping season hits is mostly impossible, but that doesn’t mean you have to lose out on everything. You should still start that organic marketing process, and I hate to say it, because Valentine’s Day is only 5 months away. So what to do? Leverage social media and get your name out there, all it takes is your time – there is no outright financial cost to social media.. Post your sales on your Facebook page and cross post them to your Twitter account. Engage your current customers with minor discounts to bring in a friend to purchase items and get your name and business to spread through the social web. The social web is a more convoluted path to getting your message out there, but word passes much quicker than with the organic web. You may not be able to harness the conversion power of thousands of visitors a day, but that does not mean you should give up on the handful that are already part of your existing client base.

Knowing Your Search Services Definitions

viralEvery now and then when taking an inquiry on the phone, we get asked what it is that we do. Turns out that when you tell people that we deal with online branding and internet marketing, they manage to disconnect those terms with SEO, and instead assume that our focus is on pay per click rankings and such. The truth of those terms however, is that they’re all related, and all different from each other.

Search engine optimization – This is most likely the term you searched for when landing on our website. SEO has been a big buzz word in marketing circles the last few years especially, with the explosion of consultants appearing on the scene. There’s millions and millions of pages online to find information about SEO, and it’s extremely easy to read a forum or two and suddenly decide you know what you’re doing with search. The quick and easy test to discover if the person who is helping you is good at their job? Search for them, if they can’t appear in search for their industry terms, how can they realistically help you?

Online Branding – Online branding is a different goal for your website, and it’s as simple as defining the term. Anyone with a website and a business will only benefit from branding themselves and then growing that brand on the web to suit their offline image. It’s done with the idea that just by the mention of your business name, it conjours up your logo, slogan, and/or design scheme associated with your products or services. The way this plays out online for you is two fold, as you’ll be recognized as an authority in your market by the search engines, and your website (if your developer has done to the SEOs specifications) will be highly relevant as well.

Pay Per Click – This goes by a couple of industry wide terms, AdWords is more revolving around Google with their sponsored ads campaign and search engine marketing as a more all encompassing term when you’re talking about paid advertisements around the web. The paid advertisements often catch a lot of unreasonable criticism from some search users as they can tend to show up in some inconvenient places. While there is some truth to an ads location sometimes impeding on the organic results listings, it’s simple to discern which results are which as the paid ads will say they’re paid ads. The paid results are often on a different colored background, and will say something to the effect of “Ads related to – ” or “Sponsored Listings”. A key point to think about, and consider when you’re first building your own search campaign, is to weigh the return on investment if you were to use PPC as part of your strategy. A simple way to explain how ads are chosen to be displayed are by relevance to the search term, is the bid for the term meet the cost (the ads are based around an auction – high bidder wins in most cases), and is the text of the ad appropriate to the search query. This is a quick way to gain some visibility if you’re trying to rebrand your business, or if you have a brand new website and want to try and gain some quick traction. In then end for things like big money terms, like “hotel rental” it will likely be the company with the deepest pockets who commands the top of the paid results, but that doesn’t mean you don’t have a shot at the most important organic results that make up the meat of the page.

Internet Marketing – It’s just an all encompassing term to wrap up all aspects of online marketing. Whether it’s SEO, PPC, branding for your business, when you hear the term internet marketing you just need to keep in mind that it’s a general term, not a specific one.

Own Your Brand Entirely

As an online business, you need to work hard at getting your position cemented within the SERPs, hopefully with the end goal hopefully that you’re a recognizable brand both online and offline. It is a long road to work at gaining a high position within your relevant ranks, but it’s also not impossible to completely own the results pages for your brand, and with a lot of hard work and a little luck, you can easily dominate branded search.

leaderYour first stop, as it should always be with branding, is with a strong AdWords campaign. There are a number of reasons you need to take the step to owning your own brand with AdWords, one of the main points being, it’s your brand. Any ads that are on that page should all be sent back to your website and no one elses. You’ll want to focus your campaign with exact match keywords and phrases so you can keep the costs down, and while their may be some competition initially you’ll push out the interlopers purely by being more relevant to the exact match settings of your branding campaign. Over time your costs to maintain a branded AdWords campaign will drop, and it will cost you a fraction of what it took to initially build up your position. What you’ll earn by owning your brand in AdWords is a higher than expected conversion rate from your PPC campaign, especially if you make sure to have your landing pages ready to make that conversion possible once the visitor arrives.

The bigger trick, and a more difficult one to earn, is owning the organic listings for your brand. Again though, just like with AdWords just because it’s difficult does not mean that it’s impossible. But just like with building your relevancy and authority with any organic search, focusing on a branded term will eventually pay off. Having the AdWords positioned and fully owned by your brand will help with your organic positions, as you’ve already had to develop the content and relevance to list in paid search. Expanding on your overall site will help your case with organic, and if you keep your quality of content as high as you needed initially over time you’ll soon have an entire branded results page, dedicated wholly to you and your business.

Whether you’re going for a pay per click campaign to get your branding started, or you want to invest the time into building a strong organic position you need to identify what your goal is from the beginning. One of the most common mistakes you can make when you have your business online is to not have a clear, defined goal or purpose. This leads the search engines to try and figure out what it is you do and who you are, and all the while you should be doing it yourself.

Search Engine Optimization Cookies

There are a handful of advertising options when you’ve gotten your business up and rolling, and each one has their own pros and cons. Television, radio and print advertising is generally seen as being an older, dated method of advertising that still sees a fair amount of use, especially among some of the larger companies out there. Because at a certain point, you need to use it, because your competitors are.

closelookAnd then 20 years or so ago, all of that got flipped onto it’s head with the rapid growth and use of the internet. It took a few years for an indexing service to come along, but Google worked out a way to wrangle the mess of the web, and give it some order, and allowed users to search the web for what they want. Fast forward to today, and it is again starting to become a tangled mess of advertising avenues. Having a website has become, for the most part, a no brainer, if you have a business, you need a website. Because just how old media advertising was perceived 60 years ago, if you’re not doing it and capitalizing on the advertising, your competitor will be. One of the biggest differences between the old advertising methods and their counterparts of today however, is that the online variants can be tracked and deliver you a definitive return on your investment. Search engine marketing, also known as pay per click advertising is great for immediate branding efforts and recognition, and helps you build your brand quicker than by just word of mouth. Think of PPC/SEM advertising as impulse adverts, like the gum and magazines you see in the check out isle at the grocery store.

The true benefits of online marketing really only become clear when you have the time and the budget to incorporate search engine optimization into your advertising portfolio. It is not to be taken lightly or done in a haphazard way. SEO is the chocolate chips in a chocolate chip cookie, you need to do it right, and it needs to be done in a proper balance otherwise you’ll end up with a poor product, and be met with the wrong side of the ranking algorithm on the search engines. There isn’t much to expand upon regarding search engine optimization, and in the spirit of following our own rule set of keeping it simple, if you don’t know how to properly perform SEO, don’t.

Protect Your Online Brand Or Else

There are a number of ways to market your business online, the two more prevalent methods are search engine optimization, and using social media to help you garner attention and traffic. Although it’s a little a lesser known method to use to help bolster your online visibility, AdWords, or search engine marketing is a very powerful tool which when used properly can definitely attract highly qualified customers to your website.

adwordsTypically the paid results show to the side, or sometimes above the results page after performing a search. The links are often on a different color background and their formatting is different. And if all of those were not strong enough indicators that they’re different than the organic results you’ve received, in the corner of that different colored box you’ll find a small snippet of text that says ‘Sponsored Links’. Think of it as paid advertisement that is trying to capture those impulse buyers out there, the people who buy a package of gum or a magazine in the check out line at the grocery store. If your ad copy is well written, your bid is high enough and you’re trying to build a brand for yourself, AdWords is a medium you definitely need to explore.

The point of the short explanation of adwords and their use, has to do with a court case that was recently settled in the US. It was between two rival companies, and one took the other to court because of their questionable use of adwords marketing. Referring to them as Company A and Company B, it went something like this: Company A wanted to try and garner traffic from searches completed using Company B’s name, so Company A used the AdWords platform so they would also appear on the results page. The judge in the case cleared Company A of any wrong doing, even though Company B argued that it was a breach of privacy, when in fact it was clever, albeit shady, marketing. If Company B had done their job marketing themselves correctly, and had used AdWords as well to ensure they capitalized on searches using their name, then there wouldn’t have been a case to begin with. From now on I’m sure they’ll be more likely to consult with those who know what they’re doing, in order to protect their online brand.

Own Your Adwords Terms

Online marketing and branding is can be an intensely competitive market, made even more difficult with there being billions and billions of web pages out there about everything you can imagine. And while they say imitation is the sincerest form of flattery, it can tend to be a death note where the search engines are concerned.

With the web being so massive, it’s can be often difficult to say where content originated. Images get copied, text gets scraped and snippets of code gets replicated across the web on untold amounts of websites. Where organic optimization is concerned, it’s a time intensive process to prove original authorship in some cases, and even then it may not make a ton of difference. There is a difference however, where paid advertisements are concerned, such as with Adwords campaigns.

Adwords is a much different platform from organic search, the biggest being you’re paying for your positioning in the results pages. You bid for your chosen keywords, and if your ad copy and your bid are better than your competitors then your ad will appear, frequently before theirs. It’s a lucrative search market namely because it’s where people make their snap buying decisions. Sometimes, there are companies out there which play a little dirtier than others, sometimes copying ads copy directly, or even copying ad titles and format. It is a dirty business practice, and you can compare it to Pepsi mimiking a Coca Cola commercial or tune.

As dirty as it is to copy your competitors titles, copy or entire text, due to the nature of the business they may be allowed to run the ad, that is of course unless you dispute their usage. A prevalent argument that is often found in these cases falls under the Adwords informational site policy, a long winded document that exists to cover the usage of trademarked terms use in Adwords. It basically limits the use of a trademarked term to the original mark holder, or a reseller of the product. The loop hole exists however, when you get to the portion of informational sites, which can carry the trademarked text if the landing page of the ad is informative in nature to the written ad text. Now just because the loop hole exists, it doesn’t mean you’re out of luck if your competitor runs an identical ad using your text, your primary step should be to file a dispute in your Adwords account against the ad. You’re also covered in the same trademark policy text where it basically says you can’t use a trademarked term if the goal is to take sales away from the trademark holder.

Make sure to be diligent with your Adwords copy, and if you see someone using your very own text to try and snag away sales then you should be reporting them as soon as possible. If you let it slide, there’s nothing stopping you from losing your next big sale.

Presidential SEO

So finally the election is finished, and the winner has been decided. If for some reason you’ve been living in a cave the last couple of days, Obama took the crown and is set to begin his second term as the President of the United States. And regardless of who you were rooting for, there were some interesting search discoveries over the last couple of months of the battle, which have their roots in search.

A few days back, there was a story run in the Wall Street Journal about how Google was serving up results pages in what some were thinking was a strange coincidence. It seemed that even with being signed out of a Google account, and being on a cookie free browser, the results when searching for Obama almost bcame personalized. The article that was published even went on to say that the search engine was biased when searching for obama and related news, with one story coming right out and saying that the candidates were being treated unfairly. While it would make for a great conspiracy story, the unexciting truth is that it’s just how the Google algo works. Google simply displayed results based on how people searched for terms, the example being

more people searched for “Obama” followed by searches for “Iran” than the number of people who searched for “Romney” followed by “Iran.”

That was the first interesting point, the second follows in a similar vein.

It’s not really news anymore that between the candidates there were hundreds of millions of dollars spent on campaigning, but it was interesting to find that Obama out bid Romney on search ads online at nearly three to one. Both were bidding on the big hitters like ”2012 election” and “2012 presidential polls” to lead people to their campaign websites, but it was the former President who owned the paid advertisements of the results pages. Sticking in the trend of online visibility, Obama had Romney beat across the board with more Facebook fans, website visitors and Youtube video views.

The largest demographic in the voting populace is shifting to a much younger, information hungry crowd, so being able to be found online should be an integral cog in any parties agenda. When you shake all the numbers out from organic results to paid search, it looks like in the end Obama simply out optimized his opponent, and as helped secure himself with a second term.

Earning Your Investment

In the online digital world that we’re moving towards, there are a lot of intangible elements that can leave you wanting for more. Are my documents really safe to be stored only in a cloud service? How can I discerne how my visitors interact with my website? Is it possible for me to work out a precise return on investment for my SEO and PPC (pay per click) campaigns?

With there being so many extra variables, it’s difficult to acurately answer those types of questions, as each case is unique. Some cloud services are much more reliable than others for example, while even the biggest and best companies don’t sell themselves as having 100% uptime. Because where the web is concerned, it’s still has more than enough unknown variables affecting performance. There has been software, which reports assumptions of how visitors interact with your website for example, basing it’s calculations on mouse point duration and location. It takes the clicks that users perform on your website and use the aforementioned mouse position to determine your highest activity zones on your website. It’s still a best guess scenario at any rate, as it can only assume that each visitor to your site is actively engaged, and not tabbed out of the screen leaving you with a false positive.

Return on investment, is also one of those intangible variables that can be difficult to distinguish where search engine optimization is concerned. Pay per click is different in that you are actively bidding on your traffic and visitors, banking on their impulses to make conversions. Google Adwords for example can give you a calculated percentage of what each click through visitor was worth for you, so you can determine if your Adwords cost is justified, so you can make a solid decision on that investment. SEO is a tougher variable to work with, as your site content has to be that much better. Once you’ve worked on your campaign well enough to rank organically, you need to then work on your content to determine if it will elicit the response you want, whether it’s a newsletter sign up, email address or a direct purchase. There are a handful of sites which are built to help you work out the return on your SEO investment, some of which run with a hefty price tag. Organic optimization is the business of bringing your website relevant traffic, if your content is well done, you’ll convert to the type of result you’re looking for. Sometimes the information you’re seeking, is only a few clicks away, and you will learn how you’re being found.

Google Gains and Losses

With Google making their gaff and releasing their earnings numbers in the middle of the day as opposed to the end of day, it caused a bit of excitement. So much do in fact, that trading on their stock had to be halted, due to their earnings being lower than expected.

The market had already been aggressive with the stock, estimating positive growth in the company. With the final numbers coming in lower than what was expected, it caused the knee jerk reaction that the stock experienced. But just how is it, that one of the most powerful online properties failed to increase earnings when they picked up notable acquisitions like Motorola? Perhaps the answer isn’t as complex as it seems on the surface.

When it comes to search there is a handful of (viable) options for being found online, Google, Bing etc. But one of the avenues that mostly levels the search playing field is paid search, or PPC. Pay per click is almost the gear equalizer, as it’s limited to daily budget and doesn’t have any real bearing on age of domain or rely on heavy back linking strategies, you just need to write a better ad than the other guy. The issue we’ve been seeing in the last 8 months or so is the cost per click on client campaigns, previous costs ran in the 35 to 40 cent range where now we’re seeing increases to the 3 dollar plus range.

It makes it vastly difficult for anyone who doesn’t have a budget of several hundred dollars, equating to budgets of several thousand dollars per month. Short term gains are much more difficult for the mid to small business owner and who knows, maybe a direct correlation was their bottom line.