Tagged with " seo"
One of the major sticking points we have when engaging a new client, is when we begin to get into the optimization process and we begin discussing our process more in depth. Usually by this point the new client has had some time to browse the web a bit and unfortunately, read some of the information out there regarding SEO and AdWords.
This isn’t inherently a bad thing, as it leads to further understanding of why we perform some of the changes we do, but what inevitably happens is being pressed on topics which don’t have any bearing on their contract or campaign. I’ve mentioned this topic more than once, but it continually crops up from time to time, so I guess it’s time to discuss it briefly again. Starting with the short explanation regarding any information you read on a blog, message board, or forum regarding search marketing and the like: forget what you’ve read.
Now that the blunt answer is out of the way, a little more in depth reasoning as to why. The primary reasoning to stay away from the majority of the information available out there is that best case scenario – it will illicit more questions than answers. Worst case, it is just bad information, that has a nasty habit of cavorting about the web as real information. While a basic understanding of your campaign is important, we also always make sure to share with you what we are doing, and why we are doing it. A little bit of information can be a scary thing, but what is even more terrifying for SEO experts, is when that little bit of information, is bad information. While we are happy to answer your questions and concerns about your website and our process, sometimes the best thing you can do as a client is to let us do is to do our work. When you have a question, when you have a concern, absolutely call and ask our thoughts, but trust in the fact that we are extremely great at our job. We enjoy a contract renewal rate somewhere in the 90% range and many of our long term clients have been with us from the beginning in Winnipeg. Let us worry about the web, while you worry about your storefront.
There are a number of ways to market your business online, the two more prevalent methods are search engine optimization, and using social media to help you garner attention and traffic. Although it’s a little a lesser known method to use to help bolster your online visibility, AdWords, or search engine marketing is a very powerful tool which when used properly can definitely attract highly qualified customers to your website.
Typically the paid results show to the side, or sometimes above the results page after performing a search. The links are often on a different color background and their formatting is different. And if all of those were not strong enough indicators that they’re different than the organic results you’ve received, in the corner of that different colored box you’ll find a small snippet of text that says ‘Sponsored Links’. Think of it as paid advertisement that is trying to capture those impulse buyers out there, the people who buy a package of gum or a magazine in the check out line at the grocery store. If your ad copy is well written, your bid is high enough and you’re trying to build a brand for yourself, AdWords is a medium you definitely need to explore.
The point of the short explanation of adwords and their use, has to do with a court case that was recently settled in the US. It was between two rival companies, and one took the other to court because of their questionable use of adwords marketing. Referring to them as Company A and Company B, it went something like this: Company A wanted to try and garner traffic from searches completed using Company B’s name, so Company A used the AdWords platform so they would also appear on the results page. The judge in the case cleared Company A of any wrong doing, even though Company B argued that it was a breach of privacy, when in fact it was clever, albeit shady, marketing. If Company B had done their job marketing themselves correctly, and had used AdWords as well to ensure they capitalized on searches using their name, then there wouldn’t have been a case to begin with. From now on I’m sure they’ll be more likely to consult with those who know what they’re doing, in order to protect their online brand.
One of the more mundane tasks of the day in the life of an internet marketer has to revolve around sifting through the stats that we compile for our clients. Keywords, click throughs, exit pages, visitor pathing, all of it a jumbled mess until we can take the time to work our way down to the core answer we’ve been looking for – did our campaign work? Not to toot our own horn too loudly, but we must be doing something right, our clients keep extending their contracts.
The stats that we compile during our time with a client serves two clear measures of success on the surface. The first data point we make sure to keep in view is the day we started working with a client, we can then pinpoint that day and going forward determine if our campaigns have met our expectations. It does neither us, nor our client a lick of good if we can’t work your site and content to the best of it’s ability. The second data point we use to begin measuring any success, is the new visitors/new page loads (different metric depending on the tool), and dissecting the information from this point we can start to see trends and patterns to the visitors to your website. After we’ve worked out where you have trends forming, we can start to capitalize on them and bring you an even higher conversion rate.
Despite all of the stats we can show you, and despite all of the visitors we can bring to your website, if you don’t have a clear call to action then it is almost like your website is working against you in some ways. A clearly defined and consistent call to action that can be seen through out your website is one of the key ingredients needed for online success. Without it, it’s like going to an automobile dealership to buy a car, and there not being any cars, merely brochures with descriptions. If you are building an e-commerce site, then make sure to push your sales or your online deals options, if it is emails you’re after, make sure that sign up box is extremely prominent. As internet marketers we have a proven track record of developing, and delivering qualified traffic to your website, just make sure you listen closely when we start helping you develop your call to action as well, it’s in all our best interests that you wildly succeed.
So you’ve started your business, you’ve built your website, and you think your designer followed all of the basics where the web is concerned. You have a little left in the marketing budget and you’ve decided to make your play on the web, the largest marketplace in existence, so where do you start. Search engine optimization is a jungle of misinformation, bad ideas, poor advice, and is full of fly by night operations across the globe. In order to protect yourself and your business, we’ll provide you with some basic information that everyone should have where web marketing is concerned.
A quick read of any SEO related material will tell you that the process relies on your content and the keywords contained within. Those keywords, or keyterms, are the first stop for the search engine spiders when they get to your site, they try to discern what your website about. Once you have identified your target audience, whether it’s specific to an industry or a customer type, you can work with your content, and your keywords serve you best when they reflect your target. If you are a manufacturer of a product for example that can be used by a wider audience, then you need to be aiming for an industry sector, if you make a unique plumbing tool then you want to target plumbers as an example, not home owners doing their own repair work. Knowing which terms to use for which audience can make or break your business, because while any traffic is good, qualified traffic is obviously preferable.
And while it may seem obvious when you say it, sometimes a website doesn’t completely leave development with all of the right settings. You should ensure when your website is live, that it can be completely crawled and indexed by the search engines. There are a number of free services out there that allow you to crawl your site as if you were a bot yourself, and if you find that you can’t access your site you need to correct the issue as soon as possible. Lost traction today, is a lost sale tomorrow, and when you’re dealing with a store front that never closes every second counts. Make sure that your developer knows the steps to keep your site available to the spiders, and has built your site in such a fashion that allows for quick spidering.
Here at Freshtraffic, when we take on a new client we have not only taken on a new goal in search, we have also taken on the challenge of their website. We do get asked from time to time just what it is that we do as a company, and while I won’t get into the specifics of it, I’ll go over just a little of what has to happen in order for us to begin the process of improving your position on the results pages.
We have 3 basic needs when it comes to taking on a new client, and based on the answers we receive when we pose the request for them, can greatly impact our effectiveness. The primary need we have is to be in contact with the person or persons who are making the decisions for the company. Not just the lackey who sold the company on the idea of using search engine optimization to boost their web position, but the person who actually makes the final yes or no call. The reason we need this contact is often times we need to make recommendations for changes to a website, and it saves everyone precious time, and resources, to be able to directly contact the right person. There are times of course, when a company is large enough it is easiest for us to deal directly with a marketing manager for example, but that again is the person who makes the call for us to completely do our work.
We sometimes run into an issue with our second request, simply because our new clients run into the problem of trying to be smarter than their customers. We ask everyone for their wish list of key terms that they would like to rank for. It is at that point that we begin to break down the website, it’s content, and it’s structure to decide if it is even a possibility to use the terms that have been chosen. It is not unusual for us to have to go back to a client and tell them that they either need to supply us with better content, updated content, or a revision in order to fit their desired terms, or to change their terms. The biggest fault with clients trying to be smarter than their customers, is you can end up alienating your target demographic. Keep it simple absolutely applies when trying to work out your key terms, keep in mind your target, and adjust accordingly.
The final major request we make of all of our clients, is really just one of access. Either access to their website, ftp access so we can make sure we can make adjustments on the fly, or management software access, as the majority of new websites coming online are often built with WordPress, Joomla, or a variation there of. The reason we ask for this level of access is simple, often we’ll be discussing a project and make a decision about a new, or refined target. Having the login credentials necessary allows us to make the adjustments needed, whether it is to address a new goal, or to anticipate a market change. Of the team here at Fresh we tend to spend the majority of our time online just reading trends and gathering information about everything that interests us. It isn’t unusual to find us working over a weekend or through the evenings to ensure that you have the greatest possible chance of attaining that number 1, 2, or 3 position in search. It is in both our best interest, and yours, for you to rank as high as possible as relevant as possible, and we don’t call ourselves the best in town because it sounds good, we have the numbers, and the history to back it up.
Every now and then you need to stop and take a look at your website, how it’s performing and make a decision based on your findings. Is your traffic up? Have you made any major revisions in the last year? Conversions, are the up or down? Whether you’ve engaged an SEO company or are managing your stats yourself, with a little invested time you can discover the answers to these questions, and any others you might have, without too much trouble. But once you have your answers, what is your next step? Just remember your grade school English class, and the rule of the 5 W’s, who, what, where, when, and why.
Your number one questions, whether you have a new site, an old site or even if you’re thinking about making some updates, is who am I targeting, and what am I after from them. Are you after industry specific targets who are going to use specific terms, or are you after more general users and have to be more in sync with your industries trends and changes. This is paramount, because if you don’t know who you’re aiming for, you’re definitely going to miss; step 1 complete! Take a good look at what you have to offer your audience, whether it’s content, connections, a product or even a service that you provide. Sell yourself quickly and simply and you’ll find that your returns will compound on themselves. Continually delivering on your products or services and being a professional in your space is the quickest way to boost your bottom line. Examine the potential costs you may incur when you’re trying to boost your position and website, do you have the time, money, and manpower to properly execute your plan? There’s nothing worse than setting a lofty goal and falling short due to underestimating any of those costs.
You’ve taken care of who your audience is and what it’s going to take to get them onto your website and after your product, and it may sound like a strange question but when do you want your traffic and visitors. Take Valentines Day as an example, if you’re in the business of replacing roofing, you’re likely not going to be sinking a lot of time and money into attracting people to your website at the moment. At least here in Winnipeg, we have a few more weeks of winter to look forward to. Timing is a very important factor to bringing traffic to your site, you need to focus your time and resources to acquiring the right traffic at the right time. A little more obscure question to answer, is the why side of the equation. Why are you promoting your site at the moment, why are you making content changes, why are you adding new images etc. If at any point you find yourself saying “..because these guys did it” then it’s likely the wrong move for you. Your end goal should always be your customers, gaining them, engaging them and delivering on what they’re expecting. Because if you fail on properly executing your customers/clients needs and wants, you’re in the wrong business to begin with.
One of the worst things about the internet is actually it’s greatest strength, how quickly and easily it can be to find information. It really only becomes a negative when you have your industry is full of people who know everything about it, usually because they read a few blogs, took an online test or quiz and received a virtual diploma or certificate. The reality though, especially where search engine optimization is concerned, is you can’t just pick it up and list a site with no skill set. Being able to properly build a site, tweak the on page so it works in conjunction with your off page optimization and then to keep on top the news, isn’t a three day course in a convention room.
The problems have arisen even more frequently lately, as more and more myths and misconception about the industry is being passed around the web. And while some are much more worse than others, even the smallest one does harm to the industry. One of the points which still makes me curious as to what it actually means, is when you come across an SEO detailing how they’re going to help a website list by submitting it’s url to search engines and domain directories. Now right off the hop our first reply when someone has asked that question of us, is you don’t need to submit your site to anything, the search engines are big enough, and smart enough to find your website. The only other thing I can think of when someone tells us that their previous SEO submitted their site to directories, is they did some shady link building and possibly got your site red flagged at best, kicked from the results at worst.
I think that the largest stain on the search industry, is the trend of writers and bloggers out there, typically in the main stream media like newspapers, television and radio, who bring up SEO as spam and manipulating the search engines. Just like there are more than 2 colors in the rainbow, there are a seemingly unending list of methods you can use to help your websites visibility, so it is understandable that some of them can be seen as spam or tricks. Proper white hat search engine optimization is a process which you can use to tell the search engines what your website is about, no more, no less. There’s no magic, no underhanded methods, and no sending checks to Google or Bing to magically push your website to the top of the results page. If your website is better than the other guys, you’ll rank above them, it’s survival of the fittest on the results pages.
In the last week or so we have had the Super Bowl & the blackout, Tiger & Phil winning their first tournaments of the year in great style and of course the usual gibberish around the Winnipeg Internet industry.
As most of you will know, occasionally I like to have a rant, today is the day
Having been around the net now as a marketer for 17 years, I have seen a lot come and go, Google came, AltaVista went, Facebook came and Friends United you get the gist, it’s no different in Winnipeg.
I have seen companies and individuals start in Winnipeg, then go, but they always seem to turn up again like bad pennies as some other company or expert consultant usually in Social Media, SEO or Marketing and it gets very tiring, I cannot believe that Winnipeg businesses keep falling for it.
One year there in college or shelf filling at Walmart, waiting in restaurants or selling flowers, the next there experts online peddling webinars or circuit speakers, really, do real people fall for this BS, In Winnipeg Yes.
People who know me or have dealt with my company know I don’t beat about the bush, I say things as they are, yes the truth hurts sometimes folks, my only concern is my client and the well being of there business and online return on investment.
I don’t care too much about money, it’s not our companies driving force, doing the job well and the client making money usually brings its rewards, enough to pay the wages and rent anyways.
We have friends in the city and probably a lot more enemies, mainly due to me speaking my mind, apologies to my sales manager, but how long can this charade go on for?
We have never really advertised ourselves too much, not joined the numerous clubs or groups in the city, done speeches even when asked or webinars for that matter, why, we never had to and to be fair I would probably struggle to get through it without a F word being thrown in there. I did join the Chamber for a few years after being asked, which did nothing at all for my company, maybe I faces just did not fit.
The truth of the matter is we had it all online, Yes the internet where 92% of people look before buying anything, and so as the old saying goes, the proof of the pudding is in the eating. So straight from the horse’s mouth are the reasons you could be missing out on all those top spots on Google, Bing & Yahoo not to mention the thousands of $$$$$ people are looking to spend on your products.
There’s a reason why we are the #1 Online Branding Company in Canada on Google, Bing & Yahoo.
There’s a reason why we have dominated local search in Winnipeg over the last 6 years for SEO, Social Media & Internet Marketing.
There’s a reason why we are #1 Online for Winnipeg Digital Media.
There’s a reason why we are #1 for Winnipeg Ecommerce in Canada Online.
There’s a reason we have a 99% renewal rate from clients.
There’s a reason why we have continued to grow and lasted more than 15 years online.
There’s a reason Google purchased one of our companies.
We could give you another 100 reasons why we are leaders online, but we would rather you hear that from others.
Can you think of a reason why you should not be working with us?
Give your company a reason to shout out to the world, Call us today for FREE Quote.
“It’s not bragging if you can back it up” Muhammad Ali
Fresh Traffic was voted every month in 2012 as a leading SEO Company in Canada by independent pier’s at Top SEO’s.
Fresh delivered over 60 million visitors to Manitoba websites in 2012.
Fresh has opened a new ground floor reception at 201 Portage Avenue
You Really Should Get on Board.
With the way that the internet works, and with the way that the search engines whiz about indexing and ranking content million of pages at a time, it is a daunting task to try and break into that mold. It is that seemingly insurmountable wall that often troubles companies from taking on search engine optimization experts, as they see the search engines and the ranking pages as mountains, when they’re closer to speed bumps if you can do the job right.
Often times we get a phone call from a company or individual who has decided they would like to improve their business options by being prominently displayed in search. Thankfully because we are very good at what we do, our phone calls are prequalified up to a certain point, because they found our website at the top of the results pages. First rule of shopping for search engine optimization – if you can’t find the company you just called on the search engines, you should hang up. Picking an SEO company that you found in the yellow pages as opposed to searching for them is a bad idea.
Once you’ve found the company you would like to engage, then you need to pay close attention to what they’re saying. If you ever hear the phrase “..guaranteed #1 ranking..” in any results page, then you need to immediately start paying attention. To put it plainly, no SEO can guarantee placement in the results pages, the web is immensely fluid, with positioning sometimes changing daily, and often happening every 10 days or so. It’s not uncommon to see someone in the top 3, then disappear for a few hours while everyone gets re-indexed, and then reappear back in their previous spot. If you find you’re not suddenly available in the results pages after engaging an SEO company, before you pick up the phone in fear, just wait a couple of hours and search again. Pay attention to the layout of the results on the first couple of pages, and if you don’t reappear within a couple of days then absolutely contact them. Second rule of engaging a search engine optimization expert – shift happens.
When we have a discussion with a client, whether they’re new, existing, or a long term one, often we work with them directly with a handful of key on page components. One of the first things we look at are the very basic elements, the titles and meta tags of the individual website pages. We’ll also work with the on page content, and try to ensure that they’re keeping it relevant to what their campaign is focused on, otherwise you could find yourself at the end of a confused ranking algorithm. Once we’ve made sure that all of the on page basics are covered, you can start to expect the deliverable from our end – increased traffic to your website. One misconception that seems to hound the SEO industry is that engaging an expert to help with your positioning will yield more online business. And while that is partly true, it’s actually much more basic than that. Because while we can promise increased traffic to your website, we won’t promise you directly increased sales. Conversions are up to you and your website, as it doesn’t matter if we increase your traffic a thousand times and you have no way to convert it, you’ll still not gain as much as if you had a clear, strong call to action. Third rule of engaging an SEO expert – we can bring you traffic, but you need to work on your call to action to convert.
Google, and for Bing as well for their part in the search game, make hundreds of changes to their search algorithms every year. Two of the largest changes came in the past year from Google, with the inclusion of the Panda and Penguin algorithms into the search world. When the two came online, it didn’t take long for the affected site owners to cry foul, and some even still are feeling the effects of the new search cleaners.
Something very recently however has changed again, and this time it’s almost a backwards trend in search as opposed to moving forward. The Panda updates of the last year were included to try and clean out the scraper sites from ranking higher than the original author sites. And over the last couple of weeks it seems that either someone turned Panda off, or perhaps Google is placing more weight in their rel=”author” tag and just decided to not tell anyone. Since Facebook has come out with the news of their upcoming Graph search, perhaps this is Googles way of trying to push web owners into using the tag, in order to boost their own social pages in the search results. Only Google really knows, but at the present there seems to be a handful of scraped content sites showing up more prominently than the content owners. What this could possibly be is anyones guess, but maybe Panda took a vacation for a few days, just to see if anyone is paying attention.
And just to throw a little more into the fire for search speculation today, it seems like Googles Panda isn’t the only one up to something. Over the last couple of days there has been some shifting in the SERPs, and while that’s not uncommon, what makes it unusual is that it’s affecting 1-2 keyword searches, most affect 3+ term searches. The reason that is a little strange is you don’t typically see major changes in the 1-2 keyterm range, as the results pages are much larger. Penguin was the machine that was used to tune these pages, and at first glance it looks like that half of the Google zoo is on vacation as well. On some of the webmaster forums posts are trying to discern how they suddenly increased visibility and clicks by nearly 50%.
As mentioned previously, the only ones who really have any idea as to what is going on in terms of the changes in the SERPs the last few days, is Google. What ever the switches were that they tuned within Panda and Penguin the last few days however, definitely have the webmasters and SEOs on their toes, because rapid change like this can sometimes have some serious blowback.